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Mercure Melbourne Caroline Springs offers 98 contemporary styled rooms and apartments each with their own balcony. Located just 25 mins from the CBD and major airports this award winning venue is ideal for business and leisure. An all in one venue that offers service and facilities you would expect from an international standard hotel including three dining options, conference and event facilities, indoor pool and spa and fitness centre.


End of year offer

Celebrate the end of 2023 at WestWaters Hotel in one of our many contemporary event spaces that cater for 5 to 500 guests!

Christmas Events

Celebrate your Christmas festivities at WestWaters Hotel in one of our private event spaces with our curated 2 or 3-course sit-down menu offer.
Standard King Room with 1 King Bed

This room features modern furnishings, 1 king-size bed, private outdoor balcony, a spacious bathroom and LCD TV. A 3rd person can be accommodated on the double sofa bed at an additional charge. Twin or accessible rooms available upon request.

Superior Room with 1 King bed

The newly built Superior rooms are perfect for today’s discerning traveller. Artistic in design each room has their own private balcony offering uninterrupted views of the surrounding area. Twin and Accessible rooms are available.

Standard Lake View with 1 King Bed

Upgrade to our Standard King Lake View rooms for a view of Lake Caroline from your own balcony. These rooms are comfortable, spacious and non-smoking. Twin rooms are available upon request.

Superior Room 1 King Bed Balcony and Lake View

Upgrade yourself to the newly built Superior Lake View rooms with uninterrupted views of Lake Caroline. The rooms are stylish & contemporary with an artistic design. Twin and Accessible rooms are available.

Certificate of Excellence Winner

As part of the Accor Global Hotel Network, you will be able to utilise many of the benefits that Accor brings including exclusive member offers and discounts as an ‘Accor Plus’ or ‘Le Club member’.

Close to Melbourne CBD

Mercure Melbourne Caroline Springs is close to many business areas including:

  • Derrimut (Industrial park) – 9.1km
  • Sunshine Hospital – 14.4km
  • Truganina (Industrial park) – 15.7k
  • Keilor Park (Business park) – 14.4km
  • Airport West (Business park) – 16.8km



Preferred corporate rates available upon request for regular business travel. The Lobby Bar is the ideal place for corporate meetings with a quiet atmosphere, food and beverage service and views of Lake Caroline. Corporate functions can also be arranged via the functions page.

Please contact us to learn more.

Perfect For Business & Leisure

Perfect for business or leisure, the hotel features 98 rooms each with their own outdoor balcony, spacious bathroom, flat screen TV, in room safe, working desk, Wi-Fi and tea & coffee making facilities.

Studio Apartments are available for longer stays, or treat yourself to extras in our Lake View Privilege Rooms.

Onsite facilities include a fitness centre and indoor heated pool & spa, conference and event spaces, secure undercover car parking and charge back to rooms when dining at WestWaters food & beverage outlets.