We're Excited To Welcome You Back!

WestWaters Hotel is excited to welcome you all back from midday, Thursday October 28. We will be opening up in line with the relevant density requirements of that time as per government directives.

All of our guests are asked to comply with government health directions, including the wearing of facemasks, and signing in using the QR codes on the Services Victoria app with vaccination certification. As a venue we are committed to the ‘No Tick, No Entry’ and everyone will be asked to show a valid tick.

WestWaters Hotel & Entertainment Complex

For bookings and enquiries call: (03) 8358 0555

Holiday Trading Hours


Christmas Day: 8-10am | 12-4pm | 5:30-8:30pm
Boxing Day:
8-11am | 11:30am-2:30pm | 5:30-8:30pm
Mon 27/12: 8-11am | 11:30am-2:30pm | 5:30-8:30pm
Tue 28/12: 8-11am | 11:30am-2:30pm | 5:30-8:30pm
Sat 1/1: 8-11am | 11:30am-2:30pm | 5:30-8:30pm
Mon 3/1: 8-11am | 11:30am-2:30pm | 5:30-8:30pm

Sports Bar

Christmas Day: Closed
Boxing Day: 12-6pm

Mon 27/12: Closed
Tue 28/12: Closed
Sat 1/1: Closed
Mon 3/1: Closed

Lounge Bar 

Christmas Day: Closed
Boxing Day: Closed

Mon 27/12: Closed
Tue 28/12: Closed
Sat 1/1: Closed
Mon 3/1: Closed


Join us for all-day dining in the bistro. Please call ahead to make a booking (03) 8358 0555


With lots happening in and around the venue, click here to see what’s on.


Enjoy your stay complete with fitness centre, indoor pool, conferences space and more.

Built on the banks of the spectacular Lake Caroline, with beautiful views and clean air in a relaxed, cosmopolitan environment.

What’s not to love?

What's On

Countdown to 2022 at WestWaters_rs

NYE @ WestWaters

WestWaters Hotel is the place to see in the new year! Our Lake Lounge is the destination for NYE 2021, with a live DJ, optional …


Christmas Menu 2021

Book now for Christmas. 3 course lunch $85 for adults & $29 for kids. Complimentary welcome drink for everyone that books before December 1st.

Race day Saturday horse racing punters club WestWaters

Race Day Saturdays

Join us in the sports bar for Race Day Saturdays and enjoy drink specials, punters club, plus losing ticket draws.

Poker Monday WestWaters

Poker Monday & Wednesday

World Pro Poker is a regular event, open to guests and visitors every Monday night.

Bistro Dinner Specials

The WestWaters Bistro caters for the whole family with a children’s play area & kids menu and Seniors Menu. Enjoy a scrumptious meal indoors or out whilst taking in the views of Lake Caroline. Our outdoor areas are heated and we have smoking and non-smoking areas. Group bookings are welcome.

Sports Bar Weekly Specials

Playing a round of pool, having a casual drink or watching live coverage of the latest sporting matches from Australia and around the world, you can enjoy a counter style meal or snack. With specials on every week, there’s always something to celebrate in the Sports Bar.

Function Rooms

WestWaters Hotel & Entertainment Complex has dedicated event rooms that are comfortable & spacious. With a team of staff to deliver 5-star service… why have a function, when you can have an ‘event to remember’ at WestWaters.

Tell us about your event and our dedicated functions team can help you every step of the way.

Experience is Everything

Located in the centre of the western suburbs, on the banks of picturesque Lake Caroline, WestWaters Hotel stands 20 minutes from Melbourne Airport and 30 minutes from the Melbourne CBD. The ideal location for business or leisure stays.

WestWaters Hotel comprises all the amenities of a contemporary city hotel. Including three modern eateries, conference & event spaces and a selection of modern accommodation, branded Mercure Melbourne Caroline Springs with 98 spacious rooms.

At WestWaters Hotel our mantra “Experience is Everything” encourages our team to offer an exceptional customer experience, an experience to remember whether you are visiting for business, leisure or a special occasion.

We are Hiring

Variety of Roles available for an immediate start.