An Award-Winning, City-Style Venue

WestWaters Hotel & Entertainment Complex has dedicated event rooms that are comfortable & spacious. With a team of staff to deliver 5-star service….why have a function, when you can have an ‘event to remember’ at WestWaters.


Located on the banks of Lake Caroline, our location makes for not only a fantastic reception venue but provides wonderful photograph opportunities.

Our experienced Event Planners will work with you to create the wedding you’ve dreamed of. We work with industry professionals and can provide you with the ‘little extras’ to create the style to suit you. We can assist with centerpieces, flowers, theming, audio visual, photography and entertainment.

Our exceptional standards of excellence will result in a wedding to remember for you and your guests.

Let us work with you to create the day of your dreams that you will remember for a lifetime.

Private Functions & Events

WestWaters Hotel & Entertainment Complex is the Western Suburbs premier events venue and is perfect for any celebration including birthdays, christenings, engagements, anniversaries or any other celebratory event you can think of. 

With a number of different dining options available, no celebration is too small.

Food & Beverage Packages

Our Executive Chef and his Team work with the finest and freshest ingredients. They endeavor to purchase all produce directly from the source, utilizing them in creating an exciting menu that will tantalize your taste buds. We can cater for up to 240 for a sit down event or 500 for a lavish cocktail style affair. Our beverage selection is extensive and includes icy cold beers, sumptuous wines or you can create a ‘cocktail for the night’ to celebrate in style.

Experience Is Everything

Our dedicated staff will provide outstanding service to small and large groups and have a wealth of experience and expertise.

Our delectable menus, state of the art AV, indoor and outdoor event spaces and the beautiful surroundings of Lake Caroline all come together to give you the ultimate venue for corporate conferences, meetings, celebrations, presentation or any other occasion.


  • Function Co-ordination (pre & during function)
  • Table Linen
  • Basic table set-up
  • 42” LCD Screen TV’s OR Data Projector & Screen (room
  • Personalised Menus
  • Function room set-up to your requirements
  • Function Room Signage
  • Cake /Gift /Registration Table

Comfortably, we can seat up to 10 guests per table.

For cocktail and sit down events our beverage package caters for up to 5 hours. Should your event be in the evening last drinks are called at 11:45pm with the event to conclude at midnight.

Duration for corporate style meetings are dependent on the type of meeting/presentation.

We do allow these types of celebrations with specific terms & conditions in place. This includes organising the event with a parent or legal guardian.

Please contact our Sales Executive who would be happy to discuss the details further.

Yes. Upon request our team of experienced Chefs can cater for a wide range of dietary requirements.

WestWaters Hotel & Entertainment Complex is a fully licensed venue and we provide all food & beverage for our events.

Our Function Co-Ordinators will be happy to arrange a time with you, once your menu has been chosen. This will be dependent on the style of events we have prior to your event and additional charges may apply.

The room hire fee is incorporated in your price per person.

As the event organiser, you are more than welcome to organise your own entertainment. We ask that we are kept up to date in regards to arrangements i.e.: bump in, bump out times, power requirements. Please note that the hirer must adhere to policies and no smoke machines are permitted.

We can assist with sourcing entertainment for your event. This will be at an additional cost and full pre-payment will be required.

As the event organiser, you are more than welcome to organise your own decorations. We ask that we are kept up to date in regards to arrangements i.e.: bump in, bump out times, power requirements. Please note that the hirer must adhere to policies.

Our experienced staff can provide consultation regarding any additional decorations, special table setting balloons or flowers that you may require for your function. We can arrange these ourselves, or put you in touch with local suppliers if you wish to make arrangements yourself. All such arrangements must be approved and supervised by our staff and can only be set up immediately before and dismantled immediately after your function.

You should set your RSVP date for 3 weeks prior to you functions date, to allow time to chase up any late replies.

We would be happy to discuss a preferred rate for yourself or your guests to stay at our accommodation Mercure Melbourne Caroline Springs.

Yes. There are two levels of onsite parking available to you and your guests.

Please contact our Sales Executive to discuss your package choices. The Sales Executive will then put a formal proposal together for you and email it to you along with a 40% deposit invoice.

To confirm your booking a 40% deposit of the total amount in this proposal is required within 14 days of making your enquiry. Please note payments made via Credit card will incur a transaction fee.

Full pre-payment (less any payments received) is required 21 days prior to your event.

Your final menu selection (including any dietary requirements) and final guest numbers will be required 14 days prior to your Conference / Event Date.


Join us for all-day dining in the bistro. Please call ahead to make a booking (03) 8358 0555


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Enjoy your stay complete with fitness centre, indoor pool, conferences space and more.