“YourPlay gives you the power to track how much money and time you are spending as you play.

You can also use YourPlay to set limits on the money and time you spend on gaming machines and to see your playing history online at any time.

YourPlay can be added to your loyalty membership card and used on any gaming machine in Victoria.

You can register for YourPlay at yourplay.com.au or ask a staff member for assistance.”

Responsible Gaming Code of Conduct
at WestWaters Entertainment Complex

This venue will take all reasonable steps to prevent and minimise harm from the operation of gaming machines in this venue, including by monitoring the welfare of customers, discouraging intensive and prolonged gaming machine play and intervening when a customer is displaying behaviour that is consistent with gambling harm. 

Our Responsible Gaming Code of Conduct is available on our website and in written form upon request. 

Our Responsible Gaming Officers are available at all times when the gaming room is open. 

Click the buttons below for our Responsible Gaming Code of Conduct in a range of languages: 

Please see Money Smart and Problem Gambling or learn about Responsible Gambling Self Exclusion Programs

For more information about Keno Responsible Gambling Code of Conduct  Click Here 

Eat

Join us for bistro classics and an extensive grill section featuring 6 cuts of Beef and 15 sauces. 

Play

Keep up to date with the array of entertainment opportunities on every day of the week.

Stay

Enjoy in-house accommodation in one of Mercure Melbourne Caroline Springs’ 98 contemporary rooms.

Host

Celebrate special events with 5 to 500 guests in one of WestWaters’ versatile event spaces.